Backup Failed Foundation — nonprofit MSP and tech support

Why We're Here

Tech should be inclusive, not exclusive.

I’ve worked across hospitals, nonprofits, and MSPs. The pattern was the same: good people blocked by jargon, cost, and bloated tools. Backup Failed Foundation exists to remove those blockers, so mission-driven teams can focus on their work, not their IT.

I didn’t want to just point at the problem. I wanted to build something that helps solve it. That’s why I started Backup Failed Foundation.

We’re not trying to be heroes. We’re building a place where nonprofits, community groups, and small teams get clear answers, working systems, and a partner who speaks human.

Our Mission

We empower nonprofits, community groups, and purpose-driven businesses with accessible tech resources, education, and peer support. Our goal is to bridge the digital divide so organizations of any size or budget can thrive in a tech-driven world. We’re guided by inclusivity, collaboration, and a commitment to public good.

What we believe

Three guiding commitments that shape how we work with people and organizations.

Empowering Tech

We choose tools and workflows that reduce friction, not introduce support burdens. Our goal is predictable, usable systems people can rely on.

Ask Confidently

Asking for help is progress. We meet teams where they are, explain plainly, and leave them able to manage their systems with confidence.

Share Knowledge

We document, teach, and open-source patterns where possible so helpful practices spread and organizations aren’t dependent on one person or vendor.

MSP services for businesses

Enterprise-grade managed IT, security, and backups, with predictable pricing and a named account lead.

  • Managed Microsoft 365 & Entra ID: secure identity and conditional access
  • Managed backups & disaster recovery with tested restores
  • 24/7 monitoring and SLA-backed incident response
  • Endpoint protection, patching, and vulnerability scanning
  • Compliance and audit support (HIPAA, PCI, SOC readiness)

Why choose us: predictable monthly pricing and straightforward vendor relationships. A portion of revenue supports our programs that provide no-cost technical assistance and capacity building for nonprofits, so partnering with us delivers operational value and long-term social impact.

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How We're Funded

Our core services remain free for qualifying nonprofits. To keep the mission sustainable we offer enterprise-grade MSP services to businesses at fair, transparent rates — and a portion of that revenue directly funds free technical support for nonprofits.

That means when businesses purchase managed IT from us they also create social impact — reliable IT for you, and support for organizations that need it most.

We’re all about transparency and sustainability. We’ll always be clear about where funds go and why.

Our Legal Purpose

This corporation is organized exclusively for charitable, educational, and scientific purposes within the meaning of Section 501(c)(3) of the Internal Revenue Code.

We exist to level the playing field by making tech tools, skills, and support available to all who serve their communities. Technology should empower, not exclude; our purpose is to break down barriers in the tech world by offering accessible resources, IT Support, education, and peer-led support to nonprofits and mission-driven groups—so they can focus on what matters most: serving others.

“Backup Failed transformed our IT in three months — better uptime, simple pricing, and a partner who understands nonprofit constraints.”
501(c)(3) MSP HIPAA-aware