Terms of Service

Last updated: May 15, 2025

1. Acceptance of Terms

By accessing or using the services provided by Backup Failed Foundation ("we", "us", or "our"), including IT consulting and managed services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, please do not use our services.

2. Services & Eligibility

We provide IT consulting and managed services to nonprofits and businesses in the United States. Our services are available to users of all ages, but we do not knowingly target or collect information from minors under 18.

3. User Accounts & Data

Some features may require you to create an account. You agree to provide accurate information and keep it updated. Your data is handled as described in our Privacy Policy.

4. Fees & Payments

We offer both free and paid services. Fees for paid services are due as described in your agreement or invoice. Failure to pay may result in suspension or termination of services.

5. Service Availability & Limitation of Liability

We strive to provide reliable services, but do not guarantee uninterrupted or error-free operation. You agree that we are not liable for any indirect, incidental, or consequential damages, including loss of business or profits, even if we are advised of the possibility. Our total liability is limited to the amount you paid us for services in the past 12 months.

6. Acceptable Use

You agree not to misuse our services or use them for unlawful purposes. We reserve the right to suspend or terminate accounts that violate these terms.

7. Geographic Restrictions

Our services are intended for users and organizations located in the United States. We do not represent that our services are appropriate or available in other locations.

8. Changes to Terms

We may update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of our services after changes means you accept the new terms.

9. Contact

For questions about these Terms, contact us at support@backupfailed.com.