Managed IT Services for All.

Proactive solutions, not reactive support. From Microsoft 365 to everyday IT needs, we manage it all for one clear monthly price.

  • Enterprise-level IT practices for small business.
  • Comprehensive helpdesk coverage for your staff
  • Security you don’t have to think about
100%
Same Day Response
24/7
Monitoring
10+
Years experience

Hourly

$120 /hr
  • One-off Troubleshooting & Repairs
  • Windows and macOS Support
  • Printer or Peripheral Installations
  • Server Fixes Available on Request
  • Best for Emergencies, Not Long-term IT

Essentials Package

$100+ /user
  • 24/7 Monitoring
    Your systems are monitored 24/7 by our tools. If something goes wrong, we’re alerted immediately. Low storage, failed updates, or security risks can often be fixed in the background before they disrupt your business.
  • Unlimited Remote Helpdesk Support
    Whenever your team hits a snag, our remote helpdesk is here to help, there are no limits, no hidden fees. From password resets to software issues, we provide fast, reliable support during business hours so your staff can stay focused on their work.
  • Managed Updates & Security Patching
    We keep your systems protected and up to date. Critical patches for Windows and other key software are tested and deployed on a schedule, reducing security risks and preventing disruptions. If an update causes problems, we can roll it back quickly to keep your business running smoothly.
  • Next-Gen Threat Protection (EDR Security)
    Traditional antivirus only blocks known viruses. Our EDR (Endpoint Detection & Response) goes beyond; it watches how programs behave to spot new, hidden, or evolving threats. When suspicious activity is detected, we receive alerts and handle the investigation and cleanup for you, so problems don’t spiral into bigger issues.
  • Employee Lifecycle Management
    We handle staff account setup and removal. New employees get the right email, apps, and permissions on day one. When someone leaves, we quickly revoke access to keep your data secure.
  • One Stop IT Support
    Forget sitting on hold with Spectrum or bouncing between different tech vendors. We deal directly with internet providers, software companies, and hardware support so you don’t have to. Whether it’s troubleshooting, billing issues, or escalations, you call us once — we handle the rest and keep you updated.

Failsafe Package

$170+ /user
  • Everything in Essentials
    Includes all services provided in the Essentials package.
  • Web Filtering
    We protect your team by blocking dangerous websites, phishing pages, and other high-risk content. This reduces the chance of malware infections and keeps browsing safe and productive at work.
  • Removable Media Protection
    We prevent unsafe USB drives and external devices from spreading malware or copying sensitive files without permission, keeping your data secure.
  • Microsoft Office Apps Included
    Every user gets the latest Word, Excel, Outlook, and PowerPoint. Your team is fully licensed, updated, and supported by us. We handle setup, renewals, and license management so you never have to worry about mismatched versions or expired subscriptions.
  • Microsoft Teams Collaboration
    A single, secure platform for chat, file sharing, and video meetings. With Teams, your staff can message, share documents, and meet online with screen sharing and recording; all managed under your business account for security and ease.
  • Secure Configuration Standards
    We secure company devices and Microsoft 365 accounts using industry best practices. That means encryption for lost or stolen laptops, automatic screen locks, multi-factor logins, blocked risky sign-ins, and even the ability to remotely wipe data if a device goes missing.
  • Email and File Cloud Backups
    Most people assume Microsoft keeps endless backups, they don’t. We back up your email, OneDrive, and SharePoint every day, so if data is deleted, corrupted, or locked by ransomware, we can restore it and keep your business moving.
  • Endpoint Backups
    Laptops and desktops protected so local data isn’t lost to hardware failure or accidents.
  • Website Monitoring
    Track uptime, SSL, and security issues so customers always reach you and you are not caught off guard.
  • Regular IT Reviews
    No more guessing where your IT stands. We give leadership plain-English reports on risks and trends, with clear next steps to keep your business protected and prepared.

Cyber Readiness Add-On

Insurance and clients are asking tougher security questions. This add-on makes sure you can answer yes. From monitoring and firewall reviews to backup testing and phishing training, you get the proof insurers want and the protection your business needs.

Proof?
Audit Ready Reports. Always.
Backups?
Tested. Not Assumed.
SOC?
24/7 Threat Monitoring. Real People, Not Just Software.
24/7 SOC Monitoring
Technology can collect endless alerts, but it takes people to separate noise from what matters. Our Security Operations Center is staffed day and night by real analysts who review activity and begin response the moment something needs attention. That means if an incident happens outside of business hours, it’s already being handled. That human element staffed 24/7 is exactly what insurers look for when deciding rates and paying claims.
SIEM Log Management
Cyber insurance and compliance frameworks often require detailed IT logs without them audits drag on and claims can even be denied. Our Security Information and Event Management (SIEM) system pulls activity from your firewalls, servers, and cloud apps into one place. That way, when an insurer or auditor asks tough questions, you already have the records. By bringing all these logs together, we can spot patterns and connections that would be invisible if each system was viewed on its own.
Quarterly Backup Testing
Backups only matter if they actually work. Every quarter we test restoring your data and include proof, so you know your business can recover quickly if disaster hits.
Dark Web Monitoring
If an employee’s password or data shows up for sale online, you’ll know. We reset credentials fast and enforce MFA, and you’ll have documentation showing the incident was handled.
Incident Response Plan
When something goes wrong, the last thing you need is confusion. We maintain a clear, written response plan tailored to your business, so staff know exactly what to do and who to call. This plan is reviewed with leadership each year to keep it current, giving you confidence that incidents will be handled quickly and in line with insurance and compliance expectations.
Phishing Training & Simulations
Your staff are the front line against cyberattacks. We run safe test emails to see who clicks, then train them, and bundle the results in a leadership report so you can track progress.
This add-on complements Failsafe Package exclusively; scope and pricing vary by environment.